Regulations

01. shop sells products via the Internet.

02
. Orders are accepted via the Internet. To place an order please fill out the order form. After placing an order to the Buyer shall be sent to the e-mail message that the order was received to the store.

03
. Implementation of the contract occurs when the shop gets from the Buyer an e-mail confirmation of the order.

04
. Duration of orders is given in the information on each of the products.

05
. After completing the contract goods are sent to the Buyer.

06
. The term of delivery = delivery time + expected delivery time.

07
. In case of unavailability of the goods covered by the contract buyer is immediately informed. Buyer decides whether the contract is to be executed partially or completely canceled.

08
. sales promotions and sales is intended for a limited number of goods. Execution of orders is the order which confirmed orders until stocks are exhausted under the form of sales.

09
. The price of each is valid at the time of order by the customer. We reserve the right to change the prices of goods on offer, introducing new products to offer an online store, carry and cancel promotions on our website, or make and changes.

10
. The ordered goods buyer can pay by selecting one of the following forms of payment ::
- Bank transfer to the account of the shop,
- Settlement of credit card transactions and e-transfer are carried out through Dotpay.pl

11
. store guarantees repayment of an amount equal to the price of goods and the costs of shipping.

12
. The ordered goods are sent for Polish rebuke through the Polish Post.

13
. At the time of confirmation by the Buyer sent by his order contract is concluded between the SELLER and the BUYER. Under the agreement, the goods specified in the contract.
The rights and obligations of the parties arising from the contract are governed by the Act of 23 April 1964 of the Civil Code (Journal. Laws of 1964. No. 16, poz.93 with subsequent replacements) and the Act of March 2, 2000. the protection of certain consumer rights and liability for damage caused by dangerous products (OJ of 2000., No. 22, item. 271, as amended).

14
. We inform you that the personal data provided on the order form online store www.stukipuk.pl are collected and processed in accordance with the Law dated. August 29, 1997 personal data protection (Dz.Uz 2002 No. 101, item. 926, as amended). Personal data collected are used only for the implementation of complex zamóweiń and information about promotions and in no case will be made available to third parties. Every customer of our shop has the right to access, modify or delete your personal information from our database.

15
. Return of goods. According to the Act of March 2, 2000 "on the protection of certain consumer rights and liability for damage caused by dangerous products ", the customer may cancel the goods purchased in our store for any reason within 10 days from the date of delivery. A model statement of withdrawal can be download here. This is possible only if the goods are no signs use, is complete and is not damaged in any way.
Returned goods should be returned to: Children's Musical Instruments ul. Lubczykowa 33 61-680 Poznan Poland. Shop guarantees repayment of an amount equal to the price of goods. Money will be refunded within 5 working days bank transfer to the account specified by the customer. return the product custom-made ​​only at the request of the Purchaser is not possible, which is in accordance with Art. 10 paragraph 3 point 4 and 5 The reason is the lack of resale of the goods, by its individual characteristics or dimensions arising as a result of unusual orders. Buyer shall continue to be entitled to complaint, also in the case of goods made to order individual.

16
. Complaints. If, after receipt of the goods the customer find defects Physical should send it by mail to: Children's Musical Instruments ul. Lubczykowa 33 61-680 Poznan Poland. We do not accept no delivery parcels. The costs associated with returning advertised goods store returns immediately upon receipt and consideration of the complaint. For returned goods must be accompanied by a description of cause. All complaints are dealt with within 5 days from the day of receipt. Defective goods will be replaced the new standard value, and if it is no longer possible (e.g. due to exhaustion of stocks), shop the buyer will pay the equivalent price the goods or offer a choice of other goods available in the store.

Languages